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Product · Reports

The day, explained at 18:00

A daily AI brief that reads like a sharp chief-of-staff wrote it, a weekly edition for Fridays, and an executive dashboard with the one metric nobody else has — your human-to-agent ratio.

Daily brief 18:00 ·Weekly edition ·Executive KPIs ·Human/agent ratio ·
18:00
the brief lands
90s
to read it
4wk
trend baseline
1st
human/agent ratio anywhere
teamlensExecutive Dashboard
Executive Dashboard
High-level KPIs for managers
This week ▾
Active employees
0
this week
Total active time
92h 20m
all teams
Human / agent ratio
0.0
of active output
Total alerts
0
2 acknowledged
Productivity distribution
Breakdown of active time by category
Productive61%
Neutral21%
Unproductive8%
Idle10%
Alert summary
2 total events this period
Below-threshold dayKabir Shah · 2h 10m active on Tuesday
Agent escalationsupport-triage asked for approval on a refund reply
Daily AI summary · 18:00
"Strong focus day — deep work up 12% on last week. One attendance flag, one agent escalation waiting on you."
Recreated from the live product · illustrative data
Data is noise. The brief is signal.
What's inside

Reports someone actually reads

The 18:00 brief

What went well, what changed, the one thing that needs you — ninety seconds, every evening.

Productivity distribution

Productive, neutral, unproductive and idle — the same four categories as the Executive Dashboard tiles, categorised by app, tuned by you.

Human / agent ratio

How much of the team's output your agents now carry. Watch it move as your fleet grows.

Alert summary

Below-threshold days and agent escalations with acknowledged counts — phrased for a conversation, not a disciplinary file.

Weekly edition

Friday's roll-up: trends against the four-week average, ready for a board deck.

Ask follow-ups

Every report answers questions — 'why did focus dip Tuesday?' gets a real answer from your data.

Daily · Wednesday 18:00
Deep focus +12%Queue cleared 16:001 flag: Kabir
TRENDDeep focus is up 12% week over weekDriven by quieter mornings — meetings moved past 11:30.
ANOMALYKabir's active hours dropped 40%Third short day this week. Suggested: a check-in, not a warning.
SUGGESTIONMove stand-up to 11:309–11 is your team's deepest focus window. Protect it.
surfaced from your data · never sent anywhere else

Good questions

Summaries are written from activity metadata — sessions, apps, states — under the same role scoping as everything else, and answers come only from your workspace data.

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